To act in recognition of each resident's rights, needs and dignity, and to respect individual decisions and autonomy.

To support residents in fulfilling the responsibilities they have towards others.

To promote the well-being, health and development of residents and to enable them to enjoy the highest possible quality and experience of life.

To create a stimulating environment and an atmosphere which promotes positive and stable personal relationships.

To provide individualised care and opportunities using a systematic approach of assessment, planning, implementation, evaluation and personal appraisal.

To create a safe and secure environment within which appropriate risk-taking is properly planned and managed.

To utilise research findings and examples of leading edge practice elsewhere, relating theory to service provision in key areas such as integration, user empowerment, advocacy, and anti-discrimination practice.

To critically appraise the service provided, evaluate success and failure and modify practice accordingly.

To enable residents to present a valued social image to the community and to exercise their rights and responsibilities in all interactions.